Shipping Policy
Haprout Customer Policy
Shipping Policy
This Shipping Policy explains Haprout order processing, delivery estimates, and shipment support.
Order Processing
Orders are reviewed after payment confirmation. Processing times may vary during holidays, promotions, product launches, or high-volume periods.
Shipping Estimates
Shipping timelines shown on product pages, cart, checkout, or order communications are estimates and may be affected by carrier operations, customs review, weather, or service interruptions.
Tracking
When tracking is available, it will be sent by email. If tracking does not update immediately, allow additional time for the carrier system to refresh.
Shipment Issues
For missing, delayed, damaged, or incorrect shipments, contact service@haprout.com with your order number and photos when applicable.