Return Window

Eligible items may be requested for return within 30 days after delivery. The item should be unused, complete, and in its original packaging when possible.

Before Sending a Return

Please contact service@haprout.com before returning any item. Unapproved returns may not be accepted or refunded.

Non-Returnable Situations

• Items damaged by misuse, improper care, or unauthorized modification
• Items missing parts, packaging, or order identification
• Final sale items where clearly marked
• Requests submitted outside the return window

Refund Review

Approved refunds are processed to the original payment method when possible. Processing time may vary depending on payment provider review and bank timelines.